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Know your rights before you respond.

Plain-language guides informing you about your rights — written for New Yorkers, not lawyers. If your situation needs specific advice, these guides aren't a substitute for talking to an attorney.

Debt Collection Lawsuits

I was served with a lawsuit. What do I do first?
Don't ignore it, and don't wait to see if it "goes away." Read the papers carefully to confirm what court it's in, who's suing you, and how you were served, then contact an attorney as soon as possible to confirm your exact deadline and discuss your options. Filing an Answer — not a phone call or letter to the collector — is what actually preserves your rights.
How much time do I have to respond?
It depends on how you were served. If you were served in person, you generally have 20 days to respond; if served another way — you usually have 30 days. In New York, you must both file your Answer with the court and serve a copy on the plaintiff by your deadline.
What happens if I ignore the lawsuit?
If you don't respond, the collector can typically ask the court for a default judgment against you — a court order saying you legally owe the debt. Once that happens, the collector can garnish your wages, freeze or levy your bank account, and even place a lien on your home, often without further notice. A judgment in New York is generally valid for 20 years. Undoing a default judgment later is possible, but difficult — responding on time preserves far more options.
What Is an “Answer” and Why Does It Matter?
An Answer is your formal legal response to the lawsuit. It does more than say "I disagree." A proper Answer responds to each allegation in the complaint, raises all applicable defenses and counterclaims, and preserves your legal rights. Calling the creditor, sending a letter, or explaining your situation does not count. Filing an Answer is the single most important step you can take after being sued.

Garnished Wages & Frozen Bank Accounts

Can a debt collector freeze my bank account without warning?
A collector generally needs a judgment against you before they can restrain a bank account — but once they have one, a restraining notice can freeze funds with very little advance warning. If your account is suddenly frozen, that's a sign a judgment already exists, and you should get legal help quickly to determine whether any of the funds are exempt from collection.
How much of my paycheck can be garnished?
New York law limits how much of your income can be taken through wage garnishment, and certain types of income are protected entirely. The exact amount depends on your earnings and circumstances, so it's worth having an attorney confirm whether a garnishment against you is calculated correctly — errors are common.
Can wages be garnished without a court judgment first?
For most private debts — credit cards, medical bills, personal loans — no. A creditor generally must sue you, win, and obtain a judgment before garnishing your wages. Certain debts are the exception, including outstanding income taxes, court-ordered child support, and defaulted federal student loans, which can result in garnishment without a prior court judgment.
Can I get a garnishment or freeze reversed?
Sometimes. If the underlying judgment was entered improperly, if exempt funds were restrained, or if you were never properly notified of the original lawsuit, there may be grounds to challenge the garnishment or unfreeze the bank account. Timing matters, so it's worth acting quickly.

Judgments

I just found out there's a judgment against me. What now?
Start by getting a copy of the underlying court file so you can see exactly when and how the judgment was entered. In many cases, judgments are entered by default because the person being sued never knew about the case or missed the deadline to respond — which can open the door to challenging it.
Can a judgment be vacated or reopened?
It's possible in certain circumstances — for example, if you were never properly served with the original lawsuit, or if there's a reasonable excuse for missing the deadline along with a valid defense to the underlying claim. An attorney can review the case file to evaluate whether these grounds apply to your situation.
How long does a judgment last, and what can a creditor do with it?
In New York, a civil money judgment is generally valid for 20 years and accrues statutory interest the whole time. With a valid judgment, a creditor may be able to garnish your wages, restrain or freeze your bank accounts, and place a lien on your home. Because judgments are part of the public record, they can also affect your ability to get credit, housing, or employment.

Debt Collection Harassment (FDCPA)

Does it matter if I actually owe the debt?
No. Whether you owe the debt is irrelevant under the FDCPA — even when a debt is valid, the collector must still comply with the law while trying to collect it.
How do attorney's fees and costs work under the FDCPA?
The FDCPA is fee-shifting, which means that when violations are proven, the collector is responsible for paying the consumer's reasonable attorney fees. Because of this fee-shifting, I handle all FDCPA cases on a contingency basis. If we agree to represent you in an FDCPA case, you won't pay any attorney's fees unless we recover on your behalf. There is no fee if there is no recovery.
What compensation can I recover under the FDCPA?
If a debt collector violates the FDCPA, you may be entitled to several forms of financial recovery: Statutory Damages — you can be awarded up to $1,000 in statutory damages for FDCPA violations, regardless of whether you suffered actual financial harm. Actual Damages — you can recover reimbursement for any direct financial losses or personal harm caused by the collector's illegal behavior, including out-of-pocket expenses, lost wages if the collector improperly contacted your employer, and emotional distress, stress, anxiety, or invasion of privacy resulting from harassment. Attorney's Fees & Litigation Costs — under the FDCPA's fee-shifting provisions, the debt collector is required to pay your reasonable legal fees and court costs if you win your case, which allows many FDCPA claims to be handled with no out-of-pocket costs to you.
What counts as harassment under the FDCPA?
The FDCPA restricts how and when collectors can contact you — for example, repeated calls meant to annoy or harass, calling before 8am or after 9pm, contacting you at work after being told not to, threatening action they can't legally take, or misrepresenting the amount you owe can all violate the law.
Can I sue a debt collector for harassment?
Yes — the FDCPA allows individuals to bring claims against collectors who violate the law, and successful claims can result in damages being paid to you. Keeping records of calls, voicemails, letters, and texts from the collector makes these cases much easier to prove.
What should I do if a collector won't stop calling?
Document every contact — date, time, what was said, and by whom — and contact an attorney.

Banking Disputes (EFTA)

What is EFTA and how does it protect me?
The Electronic Fund Transfer Act (EFTA) protects consumers when money is moved electronically without their authorization — including unauthorized transfers, withdrawals, or errors made by a bank. It covers checking and savings accounts, prepaid and payroll cards, and digital wallets like Zelle, PayPal, Venmo, and Cash App, and it sets rules for how quickly you need to report a problem and how banks must investigate and resolve it.
An unauthorized money transfer left my account — what now?
Report it to your bank as soon as possible — ideally by phone first, followed by written notice. Timing directly affects your liability: report within 2 business days and your exposure is generally capped at $50; report within 60 days of the statement and it's capped at $500; wait longer and your exposure can become unlimited. It's also worth filing a police report and keeping the case number. If the bank denies your claim or refuses to investigate properly, that's often when it makes sense to bring in an attorney.
My bank denied my dispute. Do I have any options left?
The bank is required to investigate and respond in writing, typically within 10 business days of your report — and issue a provisional credit if it needs more time. Banks don't always investigate disputes as thoroughly as the law requires, and an initial denial isn't necessarily the final word. Remedies can include actual damages, statutory damages, and in some cases treble damages when a bank fails to properly investigate or denies a dispute without good faith. An attorney can review the bank's response and determine whether you have grounds to push back.
How do attorney's fees and costs work under the EFTA?
The EFTA allows consumers to recover legal fees and litigation costs from the bank when violations occur, helping to ensure fair access to legal representation. I handle many EFTA cases on a contingency fee basis, meaning at no upfront cost to you, and seek recovery of attorney’s fees and costs directly from the financial institution.
What compensation can I recover under the EFTA?
If your bank does not comply with the EFTA requirements, you have the right to request compensation, also known as legal damages. Possible consumer remedies under the EFTA include: Actual damages — reimbursement for out-of-pocket losses, lost wages, and emotional distress, as well as repayment of bank fees or overdraft charges caused by the unauthorized or disputed activity, and in some cases additional compensation if your credit history is damaged. Statutory damages — typically ranging from $100 to $1,000. Treble damages — equal to three times the amount of actual damages, intended to penalize financial institutions for certain violations such as failing to limit losses after being notified of an issue, not issuing provisional credit or delaying the investigation process, denying a dispute without a reasonable or good-faith basis, or other qualifying violations.

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